Emotional Intelligence

Posted By Katha Jones  
16:41 PM



Over the last 20 years I have been working with clients and students from various professional backgrounds and ages to assist them in strengthening their Emotional Intelligence (EI).

Emotional Intelligence comprises five key elements: self-awareness, managing your emotions, motivation, empathy and interpersonal skills. Research indicates that only 20% of a person’s success is contributed by IQ, with another 36% attributable to Emotional Intelligence. People with a higher EI quotient experience more success in their personal and professional relationships and are feeling more satisfied and content in life. It is also strongly linked to individual performance and productivity at work. EI can be significantly improved and developed at any stage in life and is extremely important during times of change and growth.

Your self- and social awareness is the ability to recognise emotions and their impact on both yourself and others and begins with reflection and asking yourself questions such as what are my emotional strengths and weaknesses, do I react or respond under pressure or when I feel highly emotional and challenged? 

By taking a moment to stop and pause before speaking or reacting (easier in theory than in practice) in a stressful situation, you are using your EI to respond from conscious choice and presence. This crucial moment of self-reflection and analysis can help save you from embarrassing moments or making commitments too quickly. Pausing helps you refrain from making a permanent decision based on a temporary emotion.

Effective leadership goes hand in hand with emotional intelligence: managing different personalities and opinions and dealing with conflict will effectively result in improved business relationships that are built on mutual trust, respect and connectedness. 

Emotional intelligence also has a profound effect on your thoughts and moods and helps improve your mental outlook when dealing with setbacks, challenges or change. It will help you focus on your unique strengths and find tangible solutions to the problem instead of giving up too soon and becoming a victim of your circumstances.